Payment not \accounted for"at Finance Dept"""

Item: DStv (MultiChoice)
Rating: 2
Author: Michelle T

From: Unallocated Payments [Email Removed] Sent: 07 September 2015 01:13 PM To: Michelle Tal****d Subject: Automatic reply: *** _ mtal****d Dear Valued Customer Message: In September I was asked to send through proof of payment, which I did (see attached) the email address given to me by the call centre agent \Unallocated payments@multichoice"is in fact non-existant!! The service has been switched off for 3 times over the past 2 months"

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Replies (1)

DStv (MultiChoice)'s replyOfficial

26 Oct 2015, 10:04

Hello roxanne,

Please accept our apology for the delayed response.

Our records indicate that you have been assisted and your DStv service is active.
We are committed to providing you with excellent service. Please refer to your personal email address for more information regarding your DStv account.

Thank you for bringing your query to our attention.

Should you require any further assistance, please don't hesitate to contact us.

Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah

DStv (MultiChoice)'s reply26 Oct 2015, 10:04

Official