1 reviews | Active since Aug 2016
PAYMENT MADE BUT STILL NOT ACTIVATED
<p>My account was disconnected on the 27 July and I paid on 28 July and my services was still not connected. I sent proof of payment on the 02 of August to Refilwe Makgoba and the service was connected same time only to be disconneted on 06 August. 08 August I spoke to Sizakele Mazibuko send proof and she adviced they will connect and dstv was connected and only last week on tuesday and it wad disconnected on Saturday again..</p> <p>Despite the fact that I am on prepaid and I paid a month service(Was only connected for less than 10 days) last week I got an sms that I owe 717, and now it changed to 717, I just dont understand this and I have been sent from pillar to post..</p> <p> </p> <p>My dstv : ********** 4</p> <p>cell number ********** 725/ ********** 049</p>
Dear Mr Happy Mokoena
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Mr Happy Mokoena
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Mr Happy Mokoena
As per our telephonic conversation, we confirm that we have explained our finance department that payment made of R380.00 dated 28th July 2016 was via cell phone. Your complaint was escalated to our central finance department for allocation. Should we receive any information from our finance, we will feedback to you.
Regards
Nesta
Dear Mr Happy Mokoena
As per our telephonic conversation, we confirm that we have explained our finance department that payment made of R380.00 dated 28th July 2016 was via cell phone. Your complaint was escalated to our central finance department for allocation. Should we receive any information from our finance, we will feedback to you.
Regards
Nesta
I received an sms to state the query was resolve, and to my suprise my Dstv is not open and your *********** stuff are sending from pillar to post. I have paid a full month subscription but I have not received anything. The account is linked to MASTER DSTV ACCOUNT AT FNB AND YOU GUYS MUCH CHECK...IM GONNA TAKE THIS TO THE NEWSPAPERS COZ I HAVE PAID AND SEND YOU MANY PROOFS AND STATEMENTS YET NOTHING IS HAPPENING
I received an sms to state the query was resolve, and to my suprise my Dstv is not open and your *********** stuff are sending from pillar to post. I have paid a full month subscription but I have not received anything. The account is linked to MASTER DSTV ACCOUNT AT FNB AND YOU GUYS MUCH CHECK...IM GONNA TAKE THIS TO THE NEWSPAPERS COZ I HAVE PAID AND SEND YOU MANY PROOFS AND STATEMENTS YET NOTHING IS HAPPENING