PAYMENT MADE BUT SERVICES TO BE DISCONNECTED

<p>I would like to share my disappointment with how my matter by DSTV has been handled.</p> <p>I made payment on the 29th of June 2017 which they did not recognise on their system and flagged my account as overdue.</p> <p>I made a mobi payment via their secure online system on the forsaid date, and my bank is unable to give me proof of payment until tuesday (today is a weekend it is Saturday) so that DSTV can actually recognise (allocate) my payment.</p> <p>However the ladies in the call centre very rudely mentioned that should my DSTV get disconnected by the system until then no one will be able to reconnect me without the proof of payment. This is not my fault that the system did not recognise my payment, I can see the payment off in my bank statement and I must suffer potentially for the next two days because of a system error??</p> <p>PLEASE ASSIST. Very poor customer services received and very rude customer agents! Not impressed.</p> <p> </p>