RA
Romeo A
1 reviews | Active since Jun 2021
03 Sept 2021, 19:52
Payment issue
Am a client of multichoice and am unhappy with the service of payment I recieved a free premium pack from multichoice and since then my account is added in different payments my account will be now R549 next it will be R649 if not R649 then 1700 if not R1700 then R2300 if not R2300 then 1300 and now for this month my payment is R864 and I have a compact pack yes fees get charged for extra view and since when u get charged to installion every month.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
03 Sept 2021, 22:21Hi Romeo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Sept 2021, 22:21
Official
Hi Romeo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
RA
Romeo A's updateReviewer Update
04 Sept 2021, 07:47Good day thank u for the reply much appreciated.
RA
Romeo A's update04 Sept 2021, 07:47
Reviewer Update
Good day thank u for the reply much appreciated.
DStv (MultiChoice)'s replyOfficial
04 Sept 2021, 18:15Hi Romeo,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that your monthly subscription is R742.00 per month.
Please note that your account currently has an outstanding balance of R122.19 hence the amount due is R864.19.
You can make a payment of R122.19 to bring your account to date and avoid the account being disconnected.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that your monthly subscription is R742.00 per month.
Please note that your account currently has an outstanding balance of R122.19 hence the amount due is R864.19.
You can make a payment of R122.19 to bring your account to date and avoid the account being disconnected.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Sept 2021, 18:15
Official
Hi Romeo,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that your monthly subscription is R742.00 per month.
Please note that your account currently has an outstanding balance of R122.19 hence the amount due is R864.19.
You can make a payment of R122.19 to bring your account to date and avoid the account being disconnected.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that your monthly subscription is R742.00 per month.
Please note that your account currently has an outstanding balance of R122.19 hence the amount due is R864.19.
You can make a payment of R122.19 to bring your account to date and avoid the account being disconnected.
Kind regards
DStv: Hello Peter Team
Best regards,
RA
Romeo A's updateReviewer Update
04 Sept 2021, 18:23Good day thanks for feedback I totally disagree cause am not owing any outstanding an amount my account was 1300 owing and paid it August don't come tell me I owe 122.19 cause I don't. My account was paid in full and I've got all my amounts u send me and even my payment I've made now in August.
Thank u.
Thank u.
RA
Romeo A's update04 Sept 2021, 18:23
Reviewer Update
Good day thanks for feedback I totally disagree cause am not owing any outstanding an amount my account was 1300 owing and paid it August don't come tell me I owe 122.19 cause I don't. My account was paid in full and I've got all my amounts u send me and even my payment I've made now in August.
Thank u.
Thank u.