1 reviews | Active since Mar 2015
Payment has been made-waiting 9hours for signal
Multi choice service is terrible!!<br> Made payment at ABSA about 9 am today,it's been more than 9 hours I'm still waiting for signal <br> Phoned customer service about 5 times today ,all consultant are unable to help me because ABSA is having technical problem so the payment has not reflected on their systems<br> So who fault is that ABSA is having technical problem? Why are they not liaising with ABSA? So is it fair to pay for service cannot use? Half of my day is gone ,when you need answers from these consultant they tell you they don't know ,we must just sit and wait? SO UNTIL WHEN?its ridiculous!!!<br> <br> This is UNACCEPTABLE!!! MULTI CHOICE MUST FIX THIS IMMEDIATELY!!!!<br> <br> <br> From: Angry customer<br> Tel:***
Thank you for taking the time to point out our service failing and your suggestion, as we continually strive to improve our service .feedback such as yours is extremely valuable.
We confirm payment of R400.00 received and your service has been activated as requested in your e mail.
Once again please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failing and your suggestion, as we continually strive to improve our service .feedback such as yours is extremely valuable.
We confirm payment of R400.00 received and your service has been activated as requested in your e mail.
Once again please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Your support, and that of all our customers, is important to us.
Regards
Rupert