Payment Due

<p>My name is Mbali my ID **** ********** 80.</p> <p>I didnt pay for my DSTV in Dec Jan and Feb. I called in on Feb to find out how much i need to pay i was told +-R450. I didnt make that payment.</p> <p>I called in again at the end of Feb i was now told I owe R679.76. I was informed that when i called in Feb i asked for my service to be reconnected. I fail to understand how i can ask for a reconnection of service without making a payment. The agent i spoke to said my DSTV was on for 10 days and they charged me about +- R250. I dont understand how that happened because my premium is R345 and R20 for insurance.</p> <p> </p> <p>The next day I made a payment through cellphone banking. It said that I need to pay +-R665.00. I made a payment of R630. I called the call centre and the agent said i still owe R79.65. I failed to under stand where it came from. the agent claims that is a reconnection fee. </p> <p>Please send me a detailed stament of how my premium came to +- R679 and how did DSTV reconnect my services for the 10 days without a payment.</p> <p>Please reply to my email as my phone is in repairs until monday 06 Mar 17</p> <p>Mbali</p> <p> </p>