Payment allocation
My Name bongmusa Ngcobo customer number ***0 i made eft payment of R460.00 ON 02 October 2022 but they closed my dstv every time if call consultant keep saying payment will be allocated
see email below from Dstv poor service
ENQUIRY REFERENCE NUMBER : ***2
Good day. Thank you for contacting DStv Help Desk Please note that the proof of payment has been escalated to central finance to trace the payment. In the meantime, we have activated the the Compact Bouquet on decoder number V*** - *** to avoid the inconvenience caused. You may manage your account by downloading the MyDstv App by clicking on the following link: https://www.dstv.co.za/app/ Kind regards Sizwe
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
21 Oct 2022, 10:25Hi Bongmusa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Oct 2022, 10:25
Official
Hi Bongmusa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
21 Oct 2022, 10:32Every two a consultant keep telling me payment will be allocated now i receive sms
DSTV : we've not received your payment and had to stop your viewing . To keep watching , pay R531.22 using ref. no ***0
DSTV : we've not received your payment and had to stop your viewing . To keep watching , pay R531.22 using ref. no ***0
's update21 Oct 2022, 10:32
Reviewer Update
Every two a consultant keep telling me payment will be allocated now i receive sms
DSTV : we've not received your payment and had to stop your viewing . To keep watching , pay R531.22 using ref. no ***0
DSTV : we've not received your payment and had to stop your viewing . To keep watching , pay R531.22 using ref. no ***0
's updateReviewer Update
21 Oct 2022, 10:34 Every two days a consultant keep telling me payment will be allocated now I receive SMS
DSTV : we've not received your payment and had to stop your viewing . To keep watching , pay R531.22 using ref. no ***0 my contact number ***
DSTV : we've not received your payment and had to stop your viewing . To keep watching , pay R531.22 using ref. no ***0 my contact number ***
's update21 Oct 2022, 10:34
Reviewer Update
Every two days a consultant keep telling me payment will be allocated now I receive SMS
DSTV : we've not received your payment and had to stop your viewing . To keep watching , pay R531.22 using ref. no ***0 my contact number ***
DSTV : we've not received your payment and had to stop your viewing . To keep watching , pay R531.22 using ref. no ***0 my contact number ***