PAYMENT ALLOCATION

<p>Good Day</p> <p> </p> <p>I have now had it with Multichoice and their incompetant staff.</p> <p> </p> <p>I contacted the department last week that handles the unallocated payments and was adviced that my payment would be allocated. This was all done and my services re-connecteed. However today my services has once again been disconnected despite the fact that i paid my account on the 25th of January 2017 and sombody at Multichoice never allocated it. Now i am being charged for extra view and all this ****....My case number for this was CASE NUMBER: ********** , the reconnection fee has been reversed but my payment is still not reflecting on my account. This is an discgrace as i have be reassured that my payment will be allocated and that their will be no problems going forward.....*** is happening with your company........I have had it, the time and amount of money that i have wasted to follow up with your staff with regards to my payment is unmentionable.....and still nothing has been done. i expect feedback ASAP.</p>