Payment

Good day all i hope this e mail Will find you in time i am one very angry lady i made i payment last year in December month of almost a R1000 on my dstv account because i had it put off in the exam time i made the payment on the 18th of December 2015 and asked them if i cant change the payment date to the 28th January thay did tell me its fine yesterday i went there because the dstv was put off i asked them why is it put off because i did pay and my payment date is not yet due thay told me that i had to pay the 28th of December how is that possible because i did pay on the 18th i cant pay two installments in one month its not possible i feel i was ********** by multichoice dstv and is not happy with the way things was handled really its not how you treat customers that pay alot of money just to watch tv if i knew that i wouldn't have paid that amount and this never happend to me before in the western cape y just here in east london