Payment

Bad Service>Good day my name is Lucky Mohlala i would like to loge a complain about Multi choice on Tuesday i paid R500 and i have been paying R490 monthly now i was surprised when i call that i have to pay R689.00 and now my dstv its been disconnected so i asked the guy by the name of John Witk who claim to be a manager he gave me the number for whatsaap telling me i will get help but even now i haven't. Today the 18/07/2019 i called during lunch time then i spoke to the guy by the name of Karabo he confirmed that my service its active but even now its not so i want to know why do we have to keep paying for dstv and at the end we get bad services and and we are using our airtime and they will tell you to hold for 30min with no help from them.So my problem is i paid but i cant watch my tv.PLease s omeone intervene.Thanks