Payment

Good day<br> <br> I made payment to Multichoice on the 20th of August 2015 as my service was disconnected on the 12th of the same month because I couldn't make payment due to personal issues, on the 8th of September my service was disconnected again which does not make sense, does that mean the payment I made was for only for 11 days, how is this possible.<br> DSTV is ripping us off, why do we have to pay for the days that the service was disconnected.<br> According to my understanding the account should be due on the 20th again as payment was done on that day.<br> Monique Mcbride than tells me about the agreement we signed, which I don't recall, asked her to send me the aggreement she tells me she wont be able to find it on the system as the aggreement was signed years back, does it make sense, which company does not keep record of such information.<br> This is totally insane <br> If I decide to deactivate my service for months and activate on the 29th of the month will I requested to make payments again on the 1st, which means I paid for only 2 days?<br> <br>