FW
Faranaas W
1 reviews | Active since Jun 2011
14 Feb 2018, 18:04
Payment
Today (14-02) my package was disconnected. I called the call centre and was advised that my payment of R955.37 was reversed hence my services was disconnected. The call centre agent could not tell me why it was reversed and to who it got reversed to. Please advise as payment was made, I did not do a reversal on the payment and if it was reversed the money is not in my account.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Feb 2018, 08:43Dear Faranaas
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Feb 2018, 08:43
Official
Dear Faranaas
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
FW
Faranaas W's updateReviewer Update
19 Feb 2018, 08:51I am still awaiting feedback and my services is suspended again
FW
Faranaas W's update19 Feb 2018, 08:51
Reviewer Update
I am still awaiting feedback and my services is suspended again