Payment

Good evening every month our Dstv is been switched off and when I phone them to asked why all they answer is that my husband made arragenments with them they will give me dates they phoned my husband. I am sick and tired of them putting off my Dstv every month after we **** payments. When they switch on my Dstv it cost us a fee for the switching on of the Dstv. When i phone Dstv they say to me that the credit department will phone my husband back and it never happens they just put an amount on their systems and a shume that is the amount my husband will pay. I asked the for the voice recordings where my husband told them but I did not got an answer. Pleasr help.