Paying without getting any services
<p> Good day I am a very angry customer i payed for my D's TV on the 2017/07/07 via EFT how ever they still disconnected my service! I then called them on the 021 number spoke to different people, they tolled me to send a proof of payment which I didi send to them . I went to the brach in wynberg Capetown they sent is ! This is the the case number ********** proof of payment payment sent to allrcuturs at @proof of ********** until today my service are not back! I'm so angry and annoyed because I've been sent back and fourth.. My acc number is ********** 0</p>
Dear Sindi
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Sindi
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Sindi
We are sorry to hear that you're upset and thank you for bringing this matter to our attention.
The payment is not reflecting on your account therefore we need to refer the matter to our finance team for payment allocation.
Kindly send us your proof of payment to *** you will received a case reference number. Please reply with the case number privately so we can trace your proof of payment.
We have reconnected your service in the meantime. Let us know if you're not getting a picture so we can assist further.
We await your response.
Regards
Elna
Best regards,
Dear Sindi
We are sorry to hear that you're upset and thank you for bringing this matter to our attention.
The payment is not reflecting on your account therefore we need to refer the matter to our finance team for payment allocation.
Kindly send us your proof of payment to *** you will received a case reference number. Please reply with the case number privately so we can trace your proof of payment.
We have reconnected your service in the meantime. Let us know if you're not getting a picture so we can assist further.
We await your response.
Regards
Elna
Best regards,
Good day Sindi
We haven't received your proof of payment as yet; kindly it to *** you will received a case reference number.
Please reply with the case number privately so we can trace it.
We await your response.
Regards
Elna
Best regards,
Good day Sindi
We haven't received your proof of payment as yet; kindly it to *** you will received a case reference number.
Please reply with the case number privately so we can trace it.
We await your response.
Regards
Elna
Best regards,
Good day Sindi
We tried contacting at 12:00 pm on *** to no avail.
Please note that our finance team requires your proof of payment reflecting , date reference number used to trace your payment.
The bank statement you have sent; is not sufficient proof. kindly send it to *** you will receive a case reference number and reply with the case number privately so we can trace it.
We await your response.
Regards
Elna
Best regards,
Good day Sindi
We tried contacting at 12:00 pm on *** to no avail.
Please note that our finance team requires your proof of payment reflecting , date reference number used to trace your payment.
The bank statement you have sent; is not sufficient proof. kindly send it to *** you will receive a case reference number and reply with the case number privately so we can trace it.
We await your response.
Regards
Elna
Best regards,