paying for xtra view and pvr functionality ....both still not working
<p>after multiple calls which last over 1h20 mins, I still dont have xtra view and pvr functionality even though I am paying for it</p>
Dear Abigail Muelelwa Mukhuba
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Abigail Muelelwa Mukhuba
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Abigail Muelelwa Mukhuba
Apologies for the delayed response.
We fully understand the frustration and irritation that you may have experienced in this regard.
After troubleshooting has been done and the problem still persist. We recommend that you take the decoder for testing at your nearest Multichoice service centre or Agency to determine what could be the problem.
Find this link where you can check for your nearest agency : https://selfservice.dstv.com/agencies.
Regards
Elna
Dear Abigail Muelelwa Mukhuba
Apologies for the delayed response.
We fully understand the frustration and irritation that you may have experienced in this regard.
After troubleshooting has been done and the problem still persist. We recommend that you take the decoder for testing at your nearest Multichoice service centre or Agency to determine what could be the problem.
Find this link where you can check for your nearest agency : https://selfservice.dstv.com/agencies.
Regards
Elna
Dear Abigail Muelelwa Mukhuba
Thank you for taking our call, as per your confirmation the problem is now resolved.
Regards
Elna
Dear Abigail Muelelwa Mukhuba
Thank you for taking our call, as per your confirmation the problem is now resolved.
Regards
Elna