Paying for something I can’t use.

I’ve called to the call centre multiple times to sort out an error E102-29 on my Explora 2A.

I am unable to watch any of my recordings or Catchup. This problem has been coming on for 7 days already and is yet to be resolved.

The recording function is something that I’m billed for. Yet I have been unable to use it for the past week now.