MA
Michelle A

1 reviews | Active since Jan 2017

25 Jan 2017, 13:21

Paying for nothing

<p>Good Day</p> <p>We have a HD PVR decoder, and for the the past few months its not recording most channels or shows its recording but nothing shows on the play list. My entertainment and box office is also not working, and we can only see wats on for 2 episodes which we could see a day ahead. We phoned multichoice and my response was the connection which is bull**** because the signal is strong. I want to know what is going on with my dstv or my money back. Im paying for something that Im not getting. And why do I have to pay R879 a month. Please do contact me because Im not wasting my airtime again for nothing!!!</p> <p> </p> <p>Thank you</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2017, 14:09
Official

Dear Michelle van Aardt

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2017, 16:02
Official

Good day Michelle

Reference is made to our telephonic conversation earlier. Please see the branches available for a decoder swap on this link :

Should you need further assistance, do not hesitate to contact us.

Warm Regards

Girly

Best regards,