1 reviews | Active since Mar 2012
Paying for no service
<p>On the 30th November we lost our DSTV signal.</p> <p>I thought it was due to the storm that night.</p> <p>Our signal has never returned.</p> <p>After 3 calls to the call centre and numerous bootrs, reboots and cable changes the signal has still not returned.</p> <p>They have also taken my phone number and said a manager will contact me in the next 2 hours.</p> <p>Maybe they meant 2 weeks because I am still waiting!</p> <p>I am sure they will still charge me for a full month.</p> <p>They don't care!</p> <p>This time of year (school holidays) is when we need the TV the most!</p> <p> </p>
Dear Neale
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Neale
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Hi
As per usual, no feedback has been corresponded to me!
It has now been four days!
Hope long does it take a bunch of *********** people to sort out an issue?
And the press thinks the SABC is a mess!
Welcome to Multichoice
Hi
As per usual, no feedback has been corresponded to me!
It has now been four days!
Hope long does it take a bunch of *********** people to sort out an issue?
And the press thinks the SABC is a mess!
Welcome to Multichoice
Good day Neale Cook
Please accept our apologies for the delayed responds.
We have tried to contact you without any success.
Our records indicate that you have been assisted and that your problem has been resolved
Should you require any additional assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Good day Neale Cook
Please accept our apologies for the delayed responds.
We have tried to contact you without any success.
Our records indicate that you have been assisted and that your problem has been resolved
Should you require any additional assistance, please do not hesitate to contact us.
Kind Regards
Rupert