1 reviews | Active since Apr 2015
Paying for MAHALA
I made a payment on the 21 March for April's payment..<br> First Incident happen 15 Days ago, I get disconnected! Rait, I call them , I tell them I've made an payment for my account, They ask they need a proof of Payment which I provided to the E-mail Address they provided. I get switched back on. 10 Days ago, I get disconnected AGAIN. I phone them, I tell them the same story, told them I have already provided an proof of payment. Cool, I get switched on back again. Tuesday(07/04) I get disconnected AGAIN. Once again I phone them tell them the same dahm story AGAIN plus I Said my say what I thought about them and their service on that moment. Cool, I get switched back on again. Saturday morning AGAIN I get disconnected, Phoned again, and for some reason an extra R400 was added to my \OUTSTANDING AMOUNT"which I have paid. I was told They'll phone me back and here I am still disconnected still no response..<br> So please DSTV/MULTICHOICE"
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,
