Paying for DSTV's Mistakes

In 2015 I cancelled my Subscription with DSTV. I called DSTV on 2 occasions to have the service disconnected but they ignored my request so I cancelled the debit order seeing that they don't want to listen. 1 month later I get called about the outstanding account and now 2 years later I was handed over to Lawyers for collection. 4 Weeks into trying to no fail to resolve the issue R500 into phone calls and after I paid the account I still don't get any answer from DSTV. All e-mails to them are being ignored, Accounts department don't answer me and call center staff wants me to explain everything over and over to them. No manager is ever available to assist. This is the worst service I have ever received from any service provider. DSTV your customer service is Pathetic!!!