1 reviews | Active since May 2009
Paying for Channels i cant watch
<p>Its been over 2 months now that i have been having problems with DSTV and no one from the CC can help. I have been calling them for more than two months now and still no resolotion. Every channel i put on says i cant watch and i am getting a E 38-32 i called the CC on numerous times and they say that they have to clear the errors and i must rebot the systm. How can a hughe company like DSTV not be able to sort this problem out. if i dont get this fixed i will have no choice but to move over to Top TV and pay a once off fee as i am now paying DSTV more than R340 per month and cant watch any channels. This is BS</p>
Dear Riaan
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Riaan
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Good day Riaan
Thank you for bring this matter to our attention.
Our records indicate that your decoder has been taken for testing and was found to be faulty. You were advised to have your decoder swapped or to purchase a brand new HD 4U decoder.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards
Rupert
Good day Riaan
Thank you for bring this matter to our attention.
Our records indicate that your decoder has been taken for testing and was found to be faulty. You were advised to have your decoder swapped or to purchase a brand new HD 4U decoder.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards
Rupert