NM
Ntshege M
1 reviews | Active since Jul 2017
21 Oct 2022, 09:32
Paying for a service that is not being provided
I've been using the self service, I told them since yesterday that I have a e48 error, till today the error is not fixed, u have not watched a service that I ma paying for, it's been 48 hours now, and the weather is perfectly fine
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Oct 2022, 09:34Hi Ntshege ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 Oct 2022, 09:34
Official
Hi Ntshege ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NM
Ntshege M's updateReviewer Update
22 Oct 2022, 14:43Yesterday the agent didn't call me back as promised , not irs been 4days without watching TV and yet I am paying, I have reported the e48 error , how many times must I send 1 request?????this is pure incompetence and I'll cancel my subscription if it's not fixed today
NM
Ntshege M's update22 Oct 2022, 14:43
Reviewer Update
Yesterday the agent didn't call me back as promised , not irs been 4days without watching TV and yet I am paying, I have reported the e48 error , how many times must I send 1 request?????this is pure incompetence and I'll cancel my subscription if it's not fixed today