Paying for a service I am not getting

Your service is frustrating, I paid my account on the 17th and sent proof of payment to help desk and proof of payment and yet every 4th day my T.V keeps being disconnected, I have had to call your call Center 7 times and the issue is still not resolved ***8...Spoke to lunga on Friday he assured its the last time this is happening and yet again my t.v is disconnected this morning....