paying DSTV for almost 20 years

Paying DSTV for almost 20 years already without missing a beat. Yet my money is not good enough to upgrade to an explora. I have paid off all my debt DSTV and I owe nobody anything - I am just waiting for African Bank to update my ITC profile. I AM NOT UNDER DEBT REVIEW as this was rescinded 6 months ago already. But guess what - if you see my contract cancelled to ask why. # disgusted and not impressed with being treated like a ********. Dont even call me I am not interested anymore.