NS
Nick S
1 reviews | Active since Jun 2020
30 Jun 2021, 15:57
Paying customer begging you to assist him
Till today I have called your call center 3 times. I have logged 4 hello peter complaints and I have sent an e-mail to help@DStv and no one is able to assist me or even return calls when they promise to do so. I am so fed up. It’s like dealing with home affairs. Is any one at DSTV willing to help a paying customer? ***. ***
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
30 Jun 2021, 17:05Hi Nick,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Jun 2021, 17:05
Official
Hi Nick,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NS
Nick S's updateReviewer Update
30 Jun 2021, 20:15If I get a phone call before your call center closes tonight I will eat my shoes.
NS
Nick S's update30 Jun 2021, 20:15
Reviewer Update
If I get a phone call before your call center closes tonight I will eat my shoes.
NS
Nick S's updateReviewer Update
01 Jul 2021, 16:20I still have not received a phone call from you. I am gob smacked. Is your CEO aware of this pedestrian service you are rendering. I’m going to see if I can get hold of him on linkdin. Maybe then……
NS
Nick S's update01 Jul 2021, 16:20
Reviewer Update
I still have not received a phone call from you. I am gob smacked. Is your CEO aware of this pedestrian service you are rendering. I’m going to see if I can get hold of him on linkdin. Maybe then……
NS
Nick S's updateReviewer Update
04 Jul 2021, 17:39After many attempts Edward Nhlapo finally called me. He was the only person that was able to solve my issue for a second time. Seems like he is the only person at DSTV that knows how to solve technical issues. I refuse to be helped by anyone else in the future. Edward is a super star and DSTV will be in the dwang should he leave your organisation. He is worth Gold, take care of him!
NS
Nick S's update04 Jul 2021, 17:39
Reviewer Update
After many attempts Edward Nhlapo finally called me. He was the only person that was able to solve my issue for a second time. Seems like he is the only person at DSTV that knows how to solve technical issues. I refuse to be helped by anyone else in the future. Edward is a super star and DSTV will be in the dwang should he leave your organisation. He is worth Gold, take care of him!