paying again and again without reconnection

as a dstv customer im very disapointed on it i have paid R267 on the 27 of july for my subscribtion to be reconnected and i paid with tyme bank and i was not reconnected this was the balance i checked on whatsapp and i called them to fix it and they asked me to send a proof of payment yes i did and it was reconnected for 4 days on the 1st of august it was disconnected again and i checked the balance again on whatsapp since i dont have airtime to call them back and it says i must pay R40.41 to be reconected okay sharp i paid that amount now when i should be reconnected they say i should pay another amount of R148.61..dstv multichoice is playing cards with me serious..why they dont give me a full amount instrad of this half half