paying a lot of money for a ****py service

first off let me start by saying your twitter customer care service is useless, at first they act like they are helping you then when nothing happens they ignore the messages you send to them. I mean what is the purpose of it being there in the first place? you guys really take your customers for granted.<br> I have not been receiving my DSTV guide for almost two year now and no one seems to know why, im baffled by that because its your job to investigate and let us know. To add to my disgust of your service, I now cannot order movies on box office because apparently \the phone number I am using is not registered to the account"*excuse me as I wonder who changed my number* I mean I have been using the same number before now all of a sudden I cant use it anymore. I guess my number pulled a Houdini move on your system. To make matters worse I am now receiving wrong payment amounts by sms."""