SG
Seelan G
1 reviews | Active since Jul 2014
09 Feb 2022, 17:16
Payback the full amount
I cannot believe DSTV cannot get anything right.
After cancelling my subscription, they billed me double in January 2022.
When I complained , they credited me with half the amount.
I am extremely furious with this company's service and accounts department,
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Feb 2022, 19:52Hi Seelan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Feb 2022, 19:52
Official
Hi Seelan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Feb 2022, 18:22Hi Seelan,
Kindly be advised that a refund of R934.00 has been requested to be sent back to your account. It may take 3 working days.
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Kindly be advised that a refund of R934.00 has been requested to be sent back to your account. It may take 3 working days.
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Feb 2022, 18:22
Official
Hi Seelan,
Kindly be advised that a refund of R934.00 has been requested to be sent back to your account. It may take 3 working days.
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Kindly be advised that a refund of R934.00 has been requested to be sent back to your account. It may take 3 working days.
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Best regards,