Pay using Credit Card they claimed it was reversed

I paid using my credit card on the 26th of September on their website thru PAYU.<br> <br> Got an sms that the money was paid, DSTV system updated saying it was paid.,<br> <br> Then when i logged in on the 24th of October I noticed now I needed to pay double.<br> <br> (another issue there is no statements since June 2015 vie email, post or online<br> <br> I checked the transaction history, There is a reversal on the 7th of October.<br> <br> Standard Bank confirms payment went thru, no reversal.<br> PAYU confirms payment went thru, no reversals.<br> <br> Multichoice says, its the banks fault and I need to give them proof of payments.<br> So i send them, my Credit Card statement from September to October,<br> I also send them the response from PAYU with an XML showing payment went thru.,<br> <br> Now DSTV is claiming its not enough, they want a Deposit Slip or Receipt.<br> So this leaves me with a problem since DSTV doesn't give a receipt.<br> <br> I paid double this month so i don't get a bad credit record, can the amount of 779 please be credited or I will need to open a ***** case to get my money back!