MS
Megan S
1 reviews | Active since Mar 2009
18 Jun 2015, 10:51
PAY TO WORK FOR THEM!
I'm so sick of DSTV\s USELESS service. They've cut me off about 6/12 times in the last year even though I pay my fee DIRECTLY (with my account number) into their bank account. My Dad owns the property and the DSTV is in his name
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
18 Jun 2015, 12:59Hello megshout,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We confirm that according to our records your service has never been disconnected and is currently active on the DStv Premium Package.
Should this problem persist please have your decoder tested at your nearest MultiChoice agencies or branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We confirm that according to our records your service has never been disconnected and is currently active on the DStv Premium Package.
Should this problem persist please have your decoder tested at your nearest MultiChoice agencies or branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply18 Jun 2015, 12:59
Official
Hello megshout,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We confirm that according to our records your service has never been disconnected and is currently active on the DStv Premium Package.
Should this problem persist please have your decoder tested at your nearest MultiChoice agencies or branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We confirm that according to our records your service has never been disconnected and is currently active on the DStv Premium Package.
Should this problem persist please have your decoder tested at your nearest MultiChoice agencies or branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,