ML
Martha L

1 reviews | Active since Oct 2022

18 Jun 2025, 20:47

Pay me back my money!

Your call centre require serious training & they are uninformed. Please return my money. Mr. Lazola Nkili & your Team Leader, Lucky and all the consultants that not only wasted my money, time and airtime. I need my refund of the pro-rata I paid for & I'm still disconnected.

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Replies (1)
ML
Martha L's update21 Jun 2025, 19:13
Reviewer Update
Thank You so much to Hello Peter. Ms. Gabisile from Multichoice resolved the matter in the morning. This dissapointed me, as our parents & the elderly will also be sent from pillar to post until their airtime runs out with inexperience agents. Ms. Gabisile was very professional & well informed. Thank You Ma'am!