Pay extra or we cut you off

<p>I receive an sms from Multichoice that I owe them R 1260.33 as opposed to the R 870 monthly fee for DSTV premium. I then sit on the line with an agent for 32 minutes requesting a statement to understand what the additional R400 expense is for and I am told that they are not able to give me statement for the month of April on 3 May 2017 and neither can I get a statement of how the what the amount outstanding is made up of (all that they can give me is March statement). </p> <p> </p> <p>I got cut off on the call and sent the agent a e-mail hours ago and still no response yet I am expected to just pay the additional R400 or be cut-off.</p> <p> </p> <p>Guess the Gestapo is still alive.</p>