kN
kwetsimani N

1 reviews | Active since Dec 2014

09 Feb 2021, 10:58

Pay Back the Money

I closed my account in Jan 2020, my debit went off despite cancelling for Feb . I have not yet received my refund , everyday when I call I get a different response as to when the money will reflect in my account .

0
Replies (3)
kN
kwetsimani N's update09 Feb 2021, 11:00
Reviewer Update
*2021
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Feb 2021, 13:34
Official
Hi Kwetsimani, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
kN
kwetsimani N's update10 Feb 2021, 15:50
Reviewer Update
I received feedback that I would receive the money in my account in 24hours . It’s been 24hrs , yet again , the debit has not been reversed . What is the reason now ?