Pay back the money.

Good day

Thank you for your email.

On behalf of Multichoice, please accept my sincere apology for the inconvenience caused.

As per our telephone conversation, please note that an urgent approval request has been sent for your refund.

We would like to thank you for bringing this to our attention. It will help us improve our operations and services.

Should you require further assistance, please do not hesitate to contact us.

For 14 days I've been getting this. *** is this that's my money it's not like I owe them!!!!! PROCESS THE REFUND!!!