WW
Wayne W

1 reviews | Active since Nov 2019

14 Nov 2019, 09:56

Pay back the money!

I was overcharged by R4200.00 in October. I have called atleast 7 times over the past 10 days and spoken to many operators as well as a couple of Managers at the call centre (Siza) who have all promised to "escalate" the problem... I have yet to recieve feedback. I have debit orders coming off my account over the next 7 days and I need that money back in my account today.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 10:28
Official
Hi Wayne Wilson,
 
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone. 

Kind regards 

DStv Help Team 
WW
Wayne W's update19 Nov 2019, 12:09
Reviewer Update
Ntando, please try call me again. what number have you got for me?