Pay Back The Money!

Item: DStv (MultiChoice)
Rating: 1
Author: Loyiso S

I have a subscription with DStv and last month 26th June they deducted R1579 from my account instead of R1339, I spoke to their call center agents several times with all of them promising that my money will be credited to my bank. The other one said in 48hrs & the other said 5 working days, its now been 3 weeks since they promised. I think they taking me for a ride as I speak soft to them, it now shows that I will pay R1249 this month end, without me changing anything on my subscription... Please assist I now need that money!

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

14 Jul 2018, 10:06

Dear Loyiso Stonga

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)'s reply14 Jul 2018, 10:06

Official

Dear Loyiso Stonga

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Loyiso S's updateReviewer Update

17 Jul 2018, 10:02

3 weeks + 3 days have gone by now & nothing in my account, just in case U didn't know... I do not want it to be credited to my next payment, but I need it in my bank account as in yesterday. MultiChoice can't do that to one of its most loyal customers who has never downgraded his DStv Premium package in years... #PayBackTheMoney!

Loyiso S's update17 Jul 2018, 10:02

Reviewer Update

Loyiso S's updateReviewer Update

19 Jul 2018, 15:38

How much will be paid back to me & when will it be in my account? As I've been waiting since my debit date 26th June & today is the 19th of July with numerous calls that I made to U guys!

Loyiso S's update19 Jul 2018, 15:38

Reviewer Update

How much will be paid back to me & when will it be in my account? As I've been waiting since my debit date 26th June & today is the 19th of July with numerous calls that I made to U guys!