EO
Ed O

1 reviews | Active since Apr 2012

18 Nov 2015, 10:26

PAY BACK THE MONEY 2

DSTV /Mutlichoice are not truthful in their feedback. I have reported them to the Consumer Commission and they had to contact me and then report to the commissioner, they did NOTHING to resolve this issue of repayment. I demand my R9 000 back + interest that they and their bank are making on my money. I have also brought this to the attention to other consumer groups. Please do not try to deduct money for bad service either.<br> <br> There is only two ways to interpret this reluctance to repay money that does not belong to you, either complete incompetence or deliberate cheating.- you pick one!!!<br> <br> ***

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Nov 2015, 12:54
Official
Hello Boogyman,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team