PAY BACK MY MONEY

Earlier on today 29th September I went to pay my BOX-OFFICE account ,the cashier accidentally deducted the wrong amount. I went back to query the transaction and I was told that I'll only get back the reversal within 7 days. Thereafter I called my bank to fast-track the transaction and I was told to ask multi-choice to send a email which than I did however I was told by the call center lady that there do not send email there4 I should wait for at least 14 days to get back my money. That money is for my daughter cr?che fees which is due on the last day of the month. THIS IS ********.PLEASE PAY BACK MY MONEY OTHERWISE ILL GET MY FRIENDS IN THE EFF TO PICKET OUTSIDE YOUR OFFICES NOT ONLY FOR YOUR EXPENSIVE CHARGES BUT THE WORSE CALL CENTER SERVICE.AMEN