WM
Wesley M

1 reviews | Active since Mar 2009

11 Jan 2016, 13:27

PATRICIA SELEBOGO - MULTICHOICE NEEDS MORE OF HER

Good Day,<br> <br> In December, I opted to take out an Explora. The service was PATHETIC via the Call Centre and even Twitter @Dstvcare<br> <br> PATRICIA SELEBOGO was the ONLY person who took the initiative and time to resolve my outstanding issue/s.<br> <br> She ensured that she was in contact until the Explora was installed. Dstv/Multichoice needs more people like PATRICIA SELEBOGO as we are not just numbers but valuable clients.<br> <br> WELL DONE PATRICIA... I certainly hope that you get the recognition due and that your fellow colleagues at the Call Centre and Social Media follow suite.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jan 2016, 08:06
Official
Hello Wez,

We apologise for the delayed response.

Thank you for your positive feedback regarding the excellent service you received from Patricia Selebogo. Your feedback has been forwarded to her superiors.

Thanks again for taking your time to contact us.

Should you require any further assistance, please don't hesitate to contacts us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah