EM
Evanza M

1 reviews | Active since Mar 2009

12 Sept 2015, 11:18

pathtetic billing

Im disgusted in the service and new methods of mutichoice. Not to mention that on a busy saturday morning at 11:10am the supervisor is not even therento speak to. <br> I wanted to uograde to premium JUST for todays rugby. But was told i must have a R46 credit in order to upgraded. Then after complaining i was told okay, theyll upgrade me, but i must stay upgraded then till the end of the month costing me R400!!! Then another R199 normal debit order. I find this absurd!!!!! Inthe past i coukd upgrade for a minimum of twomdays and downgrade once a month. Waited over 20min on a call. I have guests over for the rugby and a braai this afternoon... now what must i do....??? Im very saddened in dstv and their greedyness..... .

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2015, 14:24
Official
Hello leo6,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,