PATHETIC/USELESS/SHOCKING & EMBARRASSING SERVICE

SmartCard: *** Cell: *** What a bunch of useless agents and so-called team leaders, or rather the agents put me through to someone who claimed to be a leader but is not!! I just spend around R400 worth of airtime to attempt reconnection after payment was done hours ago! NONE of them know what the issue is or have the decency of trying to assist and provide customer service! NONE of them even offered to call me back! After paying R820 to reconnect, and the airtime, I have spent over a thousand rand on DSTV today, wow!!! Perhaps this is why people are streaming or leaving this company - I DEMAND ANSWERS NOW!!! I CAN NAME ALL THE PATHETIC PEOPLE I DEALT WITH AND GUESS WHAT, THE ISSUE IS STILL NOT RESOLVED!!! Why the HELL did you retrench agents that were perfect, knew what they were doing only to hire "trainees" (as I was told by one team leader) to now service us, telling me she might have been nervous and under no supervision!!! what a load of BS!!!