ES
Elriek S
1 reviews | Active since Jul 2016
30 Jul 2020, 21:30
PATHETIC/POOR SERVICE
Good day.
I wrote a review in the past about this and will CONTINUE to do so until I have seen a difference.
Tonight like any other I wanted to watch something on dstv now via the internet on my computer. But some reason when I click onto the spesific series its just loads and loads....nothing else. Clearly something must be wrong on dstv's side...because my internet connection is working 100%.
I have struggled with this pathetic service before and now again!! On moment everything is working fine and then again something like this hapenned....totally unexceptable!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Jul 2020, 22:56Hi Elriek Swanepoel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jul 2020, 22:56
Official
Hi Elriek Swanepoel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
31 Jul 2020, 13:02Hi Elriek,
We tried to call you on ***, however, your phone goes to voicemail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please try the below troubleshooting steps:
• Sign out from the DStv Now App
• Clear your browsing history
• Sign in
• Test the service again
Kindly provide us with feedback if the error is still persisting.
Kind regards
DStv: Hello Peter Team
We tried to call you on ***, however, your phone goes to voicemail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please try the below troubleshooting steps:
• Sign out from the DStv Now App
• Clear your browsing history
• Sign in
• Test the service again
Kindly provide us with feedback if the error is still persisting.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 Jul 2020, 13:02
Official
Hi Elriek,
We tried to call you on ***, however, your phone goes to voicemail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please try the below troubleshooting steps:
• Sign out from the DStv Now App
• Clear your browsing history
• Sign in
• Test the service again
Kindly provide us with feedback if the error is still persisting.
Kind regards
DStv: Hello Peter Team
We tried to call you on ***, however, your phone goes to voicemail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please try the below troubleshooting steps:
• Sign out from the DStv Now App
• Clear your browsing history
• Sign in
• Test the service again
Kindly provide us with feedback if the error is still persisting.
Kind regards
DStv: Hello Peter Team
Best regards,