Pathetice Service
<p>My services have been disconnected again. My monthly payments are all upto date. There is an amount outstanding according to them, this is for insurance for a decoder that has not been in use for over 24 months and yet is still been charged for. The last time I contacted them the character in the insurance department had me holding on for over 20 minutes so I disconnected the call. No one has bothered contacting me all they decided to do is disconnect my paid up to date service.This has been going om for months now but nothing gets sorted out from there side.</p>
Dear Mr JN Snyman
Please accept our sincere apologies for the inconvenience caused. As per our telephonic conversation we confirm that we have credited the amount of R216.60 and the reconnection fee of R50.00 to correct the problem on the account. Your account has now been activated and paid until 30th June 2016.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Dear Mr JN Snyman
Please accept our sincere apologies for the inconvenience caused. As per our telephonic conversation we confirm that we have credited the amount of R216.60 and the reconnection fee of R50.00 to correct the problem on the account. Your account has now been activated and paid until 30th June 2016.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta