Pathetic Services - YET AGAIN!

Item: DStv (MultiChoice)
Rating: 2
Author: Nishan M

Pathetic Services - YET AGAIN!<br> <br> I called in this morning to downgrade my services, there was a problem and was I told it would be resolved within 30mins. 9hrs later still not resolved and cant get to the call centre because of the annoying call automation system. \You have an amount of Rxx.xx outstanding

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Replies (1)

DStv (MultiChoice)'s replyOfficial

05 Jan 2016, 08:25

Hello nishan_gp,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply05 Jan 2016, 08:25

Official