LL
Lorri-Anne Louis

1 reviews | Active since Sept 2013

02 Sept 2024, 14:14

Pathetic services from various departments

*********** staff from the call centre to the dstv internet staff. Including the team leaders. Systems not communicating but they are fast to mess in a person's account. No one taking accountability to call one back. This is pathetic being a customer for 10 years. No wonder they are loosing customers for more information I would like someone to call me in order not to loose another customer

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Sept 2024, 14:34
Official
Hi Lorri-Anne Louis, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
LL
Lorri-Anne Louis's update02 Sept 2024, 14:50
Reviewer Update
That's what you'll rep**** on the 19 August to date nothing
LL
Lorri-Anne Louis's update06 Sept 2024, 08:35
Reviewer Update
Received a call from a DSTV representative on the 4th September and problem still remains awaiting feedback to date. Just gets more pathetic