Pathetic services

Downloaded the dstv stream online completed all the information and made payment on the 23rd September and since have not watched any program. Called the customer services today and wasted about 200 rand on air time and with negative results. Funds not allocated dstv has not banked from the weekend but I have lost 3 days of subscription over sumthing that finance department has never allocated the funds for account. What pathetic services for a so called elite pay tv brand. Sent emails called the bank and all in vain and frustrating. Well I want my money back in full and I rather support other pay tv brands than a useless dstv. Never again will I be blinded by all the advertising dstv sends out they spineless and and no support that is why they loose customers is because of their staff who are habitual ****s all promises but no action.