PATHETIC SERVICES

<p>On Saturday my Dstv (Explore did not have a signal and I called Multichoice , And I was advised that they are upgrading the explores and they advised me that i should be fine after few minutes after resetting it which I did. I have asked the call centre agent to advise the necessary department that as customers we need to be advised on such problem not let us call them using our airtime to find out because we are paying for the services in full. He promised to send an e-mail to the responsible department and I asked him to cc me on the e-mail. I am so dissapointed thus far my Dstv still does not have a signal and I still did not receive an E-mail from Multichoice. I called them again this morning and I was advised that they are offline I must call again after hours or so. Their services is so pathetic and disapponting. its been three day without a dstv and i paid full subscription and I promise you they wont even discount me for the three days.</p>