1 reviews | Active since May 2016
PATHETIC SERVICES
i have taken a dpp contract with an explorer now for two months from day one i have received problems,when i called multichoice they advised that the installer must come sort it out. The INSTALLER IS AN ACREDITABLE INSTALLER SENT BY MULTICHOICE TO INSTALL.i called again two weeks back as all my hd channels are scrambling i have been promised SINCE TWO WEEKS THAT INSTALLER WILL COME SORT IT OUT , MY ORIGINAL INSTALLER CAME OUT AND SAID ITS WAS OK NOT EVEN 2 HOURS PASSED AND I AM HAVING THE SAME PROBLEM I CALLED AGAIN 5 TIMES AFTER THAT THEY PROMISED TO SEND ANOTHER INSTALLER UNTIL NOW NO ONE CAME AN I AM PAYING FULL AMOUNT AND RECEIVING NO CHANNELS FOR THAT
Dear Mohammed Essop
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,
Dear Mohammed Essop
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,