1 reviews | Active since Mar 2009

23 Nov 2022, 20:17

Pathetic service while paying!

I have been teying fir 7 days - call centres (Cape Town and Johannesburg) and WhatsApp etc etc. No service still! Paid account etc! Pathetic service! I will not enyertain this - PAYING BUT NO SERVICE!! Will cancel and nor my kids and nor their kids and faamily will Subscribe for life! No to bad service while I paid!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Nov 2022, 20:28
Official
Hi Pieter, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards DStv: 
Hello Peter Team 

Best regards,

's update24 Nov 2022, 07:33
Reviewer Update
Week 2 - into day 8 now. All DSTV is saying try to reset etc. Pathetic that we must pay for a service and get absolutely nothing in response! The WhatsApp line, the call centers (phoned Cape Town and JHB) and the self help etc. I bought a new decoder and a new card and cannot be switched on activated/reset etc on line for 8 days. Netflix literally took me 30 minutes! Stop my DSTV please! Cancel and stop 0- done with DSTV not me nor my kids or future generations will have DSTV!