Pathetic service/ treating people like trash

I called multichoice this morning to upgrade my package for about the consultant I spoke to was very reluctant to assist on a call and said he is getting an error , I asked “ what error?’ he said system error, then I told him to escalated for me because you not helping me by telling me about your system after some time he said go to DSTV directly and they will help you .

I decided to call again because the consultant was not willing to assist, I spoke to Rosslyn and she asked me if I had a mobile device and I said yes, then I asked her to hold so the I can move away from the noise. She dropped!

I called again and spoke to cousthly or coughsly a guy and explained to him what is happening so I asked him to call me back due to airtime running out and he just refused!. As soon as I dropped he cancelled all my channels, so that I can call back I guess. To prove to me that there nothing I can do to them

It’s like you do not ***n care where we get the money for airtime or is it because you have lots of client’s using the service and you do not care if leave or not.

I want my money for my airtime wasted back and because I paid already reconnect my channels now. you had no rights to disconnect my account